Privacy Policy
Spirit Soul ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your choices regarding that information.
Important Notice Regarding Text Messaging Data
Spirit Soul ("we", "us", or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
Information We Collect
We may collect the following when you interact with our website or events:
- Name and email address when you sign up for our mailing list or RSVP to an event
- Mobile phone number if you opt in to receive text message updates
- General location (city or region) to help us plan events near you
- Usage data collected automatically, such as pages visited and time spent on the site
We do not sell tickets or process payments directly on this site. If a third-party ticketing or donation service is used, their privacy policy governs any information you provide to them.
How We Use Your Information
- To send you updates about upcoming events and news (only if you have opted in)
- To respond to enquiries you send us
- To understand how people use our site so we can improve it
We do not share your personal information with third parties except where necessary to operate our services (for example, our email platform) or where required by law.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Email Communications
If you join our mailing list, you can unsubscribe at any time using the link in any email we send. We will not send you marketing communications without your consent.
Text Messages (SMS)
If you provide your mobile number and tick the consent checkbox on our signup form, you consent to receive marketing text messages from Spirit Soul at the number you provide. Consent is not a condition of any purchase: the checkbox is optional, you can submit the form without ticking it, and if you do not tick it we do not store your number at all. You will receive up to 12 messages per month, and message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies
We use cookies to understand how visitors use our site. See our Cookie Policy for details.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you. To make a request, contact us at the address below.
Contact
If you have questions about this policy or how we handle your data, please reach out to us at namaste@spiritsoul.com.